Prohibited content and conduct
Facily prohibits illegal content, child exploitation, non-consensual intimate content, credible threats, targeted harassment, hateful dehumanization, violent extremist support, fraud, impersonation, malware, privacy invasion, spam, manipulated engagement, and infringement of intellectual-property rights.
Electronic notices
Reports should identify the exact URL or item, explain the legal or policy concern, provide contact details when follow-up is requested, and include a good-faith statement. Facily acknowledges durable reports and records action, reason, timing, reviewer, and affected item.
Enforcement
Responses may include reduced distribution, age or audience restrictions, removal, warning, feature limits, advertiser rejection, strikes, temporary suspension, or termination. Severity, context, history, intent, harm, and legal requirements inform the decision. Emergency safety and security actions may occur before notice.
Appeals
An affected user may appeal through /feedback by selecting an enforcement appeal and identifying the item and decision. Appeals must be reviewed by a person other than the original reviewer where practical, with the outcome and reason added to the enforcement history.
Transparency
Facily maintains audit history and aggregate moderation metrics for operator review. Public transparency reporting will begin once sufficient real activity exists to avoid misleading or identifying statistics.